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Automatic Translation of Conversations

Feature RequestsHigh Priority

I need an option so that any non‑English (especially Spanish) spoken in my conversations is automatically translated into English in the transcript and reflected in the summary. I am not bilingual and most of my staff are native Spanish speakers, so I rely on the transcripts/summaries to understand what was discussed and decided. Right now I often see vague lines like “some Spanish conversation was held,” which is unusable—I need the actual content in English so I can manage my team and follow up on tasks. Please add a setting like “auto‑translate all supported languages to English in transcripts and summaries” that works without me having to ask for translation every time.

Posted by Pamela Martin ·
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Comments1

  • Aryan

    Team•

    Oct 4

    Hi @Pamela Martin you shouldn’t have to ask Omi to translate each conversation. In Settings → Profile → Language, please set Primary Language to English and turn on Automatic Translation.

    That said, a summary saying only “some Spanish conversation was held” misses the information you need. If this still happens with those settings enabled, could you share your app version and the date/time of one affected conversation? Please send any conversation details privately rather than posting your staff’s transcript here. We’ll investigate whether the Spanish speech was captured and where the detail was lost.