I’m sorry your Omi broke so soon, and that you haven’t received a useful follow-up. Our earlier reply only directed you to the support inbox; we need to check what happened to your request. If you have an existing support email or ticket, please reply to that thread with a link to this post. Send your order number, what stopped working, and any helpful photos privately please don’t post them here. A hardware-support owner can then review the repair or replacement options under Omi’s warranty process; I can’t promise a replacement before that review.
Once this is resolved, and only if you feel we’ve earned it, we’d welcome an honest rating on Google Play or the App Store.
Mohammed Mohsin
Team•
May 8
Hi @Papa Drum apologies for the inconvenience you had to face, please reach out to our support at help@omi.me
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Aryan
Oct 4
I’m sorry your Omi broke so soon, and that you haven’t received a useful follow-up. Our earlier reply only directed you to the support inbox; we need to check what happened to your request. If you have an existing support email or ticket, please reply to that thread with a link to this post. Send your order number, what stopped working, and any helpful photos privately please don’t post them here. A hardware-support owner can then review the repair or replacement options under Omi’s warranty process; I can’t promise a replacement before that review.
Once this is resolved, and only if you feel we’ve earned it, we’d welcome an honest rating on Google Play or the App Store.
Mohammed Mohsin
May 8
Hi @Papa Drum apologies for the inconvenience you had to face, please reach out to our support at help@omi.me