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Conversations processed late

Bugs & ErrorsAndroidOmi CV1 DeviceHigh Priority

Sometimes I'll wake up to find Omi claiming there was a conversation at 4:00 a.m. When I look at it it'll be a conversation from several days earlier.

I think what's happening is the device is falling behind syncing with the app and it's catching up overnight. That's not great but it would be bearable if the conversations were properly timestamped. Instead, the app seems to think they happened whenever the sync happened.

Posted by Normative G ·
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Comments1

  • Aryan

    Team•

    Oct 4

    Hi @Normative G, sorry older conversations are appearing as though they happened when they synced. A delayed sync shouldn’t change when a conversation is shown as having occurred.

    Is this still happening on your current Android app and CV1 firmware? If so, could you share one example with the approximate date, time, and timezone of the conversation, the time Omi displays, and your app and firmware versions? A screenshot of the timestamp would help; you don’t need to share the conversation’s contents.

    We’ve added your report to our timestamp investigation. We’re checking where the recorded time differs from the sync and display times, but haven’t confirmed that all reports have the same cause.