I’m sorry our earlier response sent you back to support without addressing what you reported. The repeated buzzing, early shutdown, and missing conversations need a closer look. I’ve logged them together in #20625.
Is this still happening? If so, please share your device model, app and firmware versions, and roughly when the most recent conversation went missing. Please check whether it appears in Offline Sync as pending or failed, but don’t delete recordings, reinstall the app, or reset the device while we check what may still be available. We can’t promise recovery yet.
Once this is resolved, if we’ve earned it, we’d appreciate an honest rating on Google Play or the App Store.
Pamela Martin
•
May 2
Now the stupid thing just constantly buzzes like I pressed it and loses conversations. Please fix ASAP!
Mohammed Mohsin
Team•
May 3
Hi,
Apologies for the inconvenience you experienced. Please reach out to us at help@omi.me so our team can assess and resolve the issue for you. It’s possible that the device may have malfunctioned or there’s another underlying problem.
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Comments3
Aryan
Oct 4
I’m sorry our earlier response sent you back to support without addressing what you reported. The repeated buzzing, early shutdown, and missing conversations need a closer look. I’ve logged them together in #20625.
Is this still happening? If so, please share your device model, app and firmware versions, and roughly when the most recent conversation went missing. Please check whether it appears in Offline Sync as pending or failed, but don’t delete recordings, reinstall the app, or reset the device while we check what may still be available. We can’t promise recovery yet.
Once this is resolved, if we’ve earned it, we’d appreciate an honest rating on Google Play or the App Store.
Pamela Martin
May 2
Now the stupid thing just constantly buzzes like I pressed it and loses conversations. Please fix ASAP!
Mohammed Mohsin
May 3
Hi,
Apologies for the inconvenience you experienced. Please reach out to us at help@omi.me so our team can assess and resolve the issue for you. It’s possible that the device may have malfunctioned or there’s another underlying problem.