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I understand they need funding to move the project forward.

I understand they need funding to move the project forward I understand that they need funding for the project to move forward, but I went from seeing my conversations saved on the screen to having a notice sent to me telling me to go unlimited, there are warnings throughout the application to move me to unlimited." When I bought the device I read very well and they said that it could be used normally in the free version, and that the payment version was to use advanced processing, in my case I had liked the product so much that I had even considered paying for the subscription but I did not like anything that they block my conversations. that means that if I ever have to pause my subscription for a few months because I have some economic mishap then I will not be able to use Omi normally. Staff will try to use it like this for a week and see what happens, but the final experience was disastrous, and I thought I was looking forward to the other neural-linked devices coming out to buy them." Depending on what happens next week, if the use with labels throughout the interior of the application does not convince me, the device will most likely end up in the trash and the application uninstalled.

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  • Aryan

    Team•

    Oct 4

    Hi @alexander santa , I’m sorry the upgrade prompts have made it feel as though your conversations are being held behind a subscription. That’s a reasonable concern, especially if you may need to pause a paid plan.

    Our current plan guide says Basic includes 300 minutes of transcription and analysis per month. Reaching that limit should not stop audio recording or prevent you from managing and exporting saved recordings.

    Could you tell us whether previously saved conversations are now inaccessible, or whether new recordings appear but no longer get transcribed? Please share a screenshot of the upgrade notice and your Omi app version. That will help us check whether the app is applying the limit correctly or blocking something it shouldn’t. You shouldn’t have to subscribe just to get an explanation.