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New paid Subscription possibly overridden by a free fair use agent.

Status: Archived2 comments

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Comments2

  • Aryan

    Team•

    Oct 25

    We asked 21 days ago for the plan and restriction details but haven’t heard back, so we’ll close this Featurebase post for now. If it happens again, reply with a screenshot of Settings → Plan & Usage and the exact action being blocked, and we’ll reopen it. Please keep payment details private.

  • Aryan

    Team•

    Oct 4

    Thanks for flagging this. Is it still happening? If so, which plan did you buy, what does Settings → Plan & Usage show, and what exact fair-use message or blocked action are you seeing? A screenshot would help. Please don’t post payment details here; Support should check your subscription and restriction state privately. You shouldn’t need to purchase the plan again while we investigate.

    Once this is resolved, if we’ve earned it, we’d appreciate an honest rating on the App Store or Google Play.