Pendant recordings stuck in "Processing" since today's app + firmware update (no transcript, 0 usage)
Since updating both the iOS app and the pendant firmware today (Nov 5, 2026), none of my pendant recordings are being transcribed.
What happens
- Every pendant recording since ~12:56 KST on Nov 5 is stuck in "Processing… / 메모 작성 중" on Home (5 conversations: 1h37m, 1h1m, 6m7s, 1m17s, 8s).
- In the live "Listening now" view, it shows "Uploading 8s of audio for transcription…" with a spinner forever. No transcript text ever appears (tested for 16+ minutes).
- Plan & Usage shows 0 activity today and only 1 of 300 minutes used this month, so the audio never reached transcription.
- Via the Omi MCP/API, these conversations exist but have empty transcript_segments and empty titles.
Example IDs: c7ecdd2b-099b-4e8d-ba0a-2beab7f79092, 480fa7c5-f906-4503-a772-5946ac4b9b95, f8eb258c-3d0e-4d0f-a942-1097704a931d
What I already tried
- Tested on two different Wi-Fi networks: same result.
- Switched transcription from "Omi" to "On-device": same result (still stuck, no text).
- App and firmware are both on the latest version.
What still works
- Recordings made with the phone microphone in the app are transcribed and processed normally (e.g. Nov 3).
So the issue seems to be specific to pendant audio → app after today's update, not network, quota, or server transcription.
Requests
1. Please fix or advise a workaround for pendant transcription.
2. Is the audio from today's stuck recordings preserved? If so, please reprocess them. One of them (13:19–14:15 KST) contains an important call.
Device: iPhone / Omi pendant (firmware updated Nov 5, 2026)
Plan: Free
Account email: nara5748@gmail.com
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