How can we help you?

Help Center

Improved

Fixed

In Review

Needs Clarification

Under Consideration

Planned

Future

In Progress

Completed

Closed (Already Existed)

Unlikely to Build

Archived

High Priority

Low Priority

Android

MacOS

Windows

Omi CV1 Device

Pendant / Limitless

Omi DevKit 1

Omi DevKit 2

OmiGlass DevKit

Plaud

Enterprise

Acknowledged

Backlog

Next up

Done

Feature Requests

App Requests 

Hey {name|there}! 👋

I purchased the Omi wearable (hasn’t arrived yet). The help center says the free plan includes 1,200 listening minutes and Unlimited costs $19/month. <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://help.omi.me/en/articles/12058411-understanding-omi-subscriptions">https://help.omi.me/en/articles/12058411-understanding-omi-subscriptions</a> However, the app shows only 600 premium minutes and offers an Operator plan for $40/month. I did find the page on the website where you can buy the “Unlimited “ plan for $199 but I think it is strange you can’t buy it on the app. I also don’t see how I would link this purchase in the app):<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.omi.me/products/omi-unlimited-yearly-plan-bundle?srsltid=AfmBOooJ3Pdt0Q5xUO6iRbgSy2FH11vWvKodpajg7QshvYS3wYcSqrC2">https://www.omi.me/products/omi-unlimited-yearly-plan-bundle?srsltid=AfmBOooJ3Pdt0Q5xUO6iRbgSy2FH11vWvKodpajg7QshvYS3wYcSqrC2</a>Which information is correct? Does my hardware purchase include any subscription benefits, and what are the actual current plans?

Subscription Tiers

Jonas