I am unable to export audio of the recording. It downloads the audio but doesn’t share it. Says it failed to share. How can i access the audio of recordings?
Could you please share which version of the app you're using?
Also, could you please tap Share for the conversation you're trying to download, copy the share link, and then set the conversation back to Private afterward? Please share that link with us here.
No one will be able to view or read your conversation—we only need the URL because it contains the conversation ID, which allows us to investigate why audio sharing is failing for that specific conversation.
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Mohammed Mohsin
Jun 29
Hi @Sahastranshu Sinha
Could you please share which version of the app you're using?
Also, could you please tap Share for the conversation you're trying to download, copy the share link, and then set the conversation back to Private afterward? Please share that link with us here.
No one will be able to view or read your conversation—we only need the URL because it contains the conversation ID, which allows us to investigate why audio sharing is failing for that specific conversation.