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Bug Report: Firmware Update Loop on Omi Pendant

Device: Omi Pendant (Omi Ai)

App: Omi Ai App (latest version as of today)

Current Firmware: 3.0.7

Expected Firmware: 3.0.9

Description:

After receiving my Omi Pendant today, I connected it to the Omi Ai app. Immediately, the app prompted me to install a new firmware update (3.0.9). As a responsible user, I initiated the update right away.

The update process runs smoothly and completes without errors. At the end, the app confirms that the update is finished and the device reconnects.

Problem:

Once the pendant reconnects, the firmware version shown in the app is still 3.0.7. The app again prompts me to install firmware 3.0.9. This process can be repeated indefinitely — the update always appears to succeed but never actually installs the new firmware.

Steps to Reproduce:

  1. Connect Omi Pendant (FW 3.0.7) to the Omi Ai app.

  2. Accept the prompt to update to firmware 3.0.9.

  3. Wait until the update completes and the device reconnects.

  4. Check the firmware version in the app.

  5. Observe that it still shows 3.0.7 and the update prompt reappears.

Expected Behavior:

After updating, the device should show firmware version 3.0.9 and no longer prompt for another update.

Actual Behavior:

The device always reverts to firmware 3.0.7 according to the app, and the update loop continues.

Impact:

Firmware update cannot be applied, leaving the device stuck on the old version.

Status: Completed10 comments

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Comments10

  • Max629

    •

    Sep 18, 2025

  • Max629

    •

    Sep 18, 2025

  • Max629

    •

    Sep 18, 2025

    This screenshot was taken after the Update and reconnect…

  • Aarav Garg

    •

    Oct 2, 2025

    @Max629 can u try to update to latest version and see if it still happens.

    • Max629

      •

      Oct 6, 2025

      Hello, unfortunately, I still have the same problem, now from version 3.0.7 to 3.0.11. I am very dissatisfied.

  • kingc13above

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    Oct 2, 2025

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    Merged request

    •

    2 votes

    Firmware 3.07 to 3.09

    This update never works, and my app says I need this update constantly.

    • S. Rauscher

      •

      Sep 23, 2025

      I have the save problem. 3.0.7 to 3.0.9

  • Rami Murad

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    Oct 2, 2025

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    Merged request

    •

    1 vote

    Firmware update

    The firmware update is never ending. It’s as if the updates are not been installed properly. So it keeps asking for formwarw update and the process keeps freezing until I close the app and restart it again

  • Рафаэль Рамилев

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    Oct 11, 2025

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    Merged request

    •

    1 vote

    Omi pendant update problems

    Hello, can not update Omi pendant to last software. Update uploading but there no changes and every time asking for update

  • L1 Support Team - Omi AI

    •

    Feb 24

    This issue has been fixed in the latest app and firmware updates.