Aryan
TeamCommented on unable to delete tasksI’m sorry both completing and deleting tasks are blocked. Please email aryan@basedhardware.com with your Omi User ID, app version and a debug log (Settings → Developer → Share Logs), including roughly when one attempt failed. There’s no need to send your task contents.Commented on Bug reportSeeing a transcript disappear after the update is frustrating, especially while you’re evaluating Omi. Please email aryan@basedhardware.com with your Omi User ID, app/iOS versions and debug log (Settings → Developer → Share Logs), noting which recording screen you used and roughl…Commented on I'm comparing this against wave. Note or tag, and this seems like a complete ripoff. In the first day of experimenting with it ate up the whole three hundred minutes. Because all it does is listen. It charges you for listening. This is absurd wave note does not do that. You can take a whole file and upload it to gemini, and it'll perfectly transcribe it for free. This seems like a rocket just to get people to join the two hundred and sixty nine dollar a year unlimited program. I wish it would just give me a file of what it hears instead of a bunch of two minute files. This is junk.Stephen, I know this was a frustrating first experience. We haven’t heard back with the usage screenshot and device details needed to check why the 300 minutes were used or why the recordings split, so we’re closing this Featurebase post for now. Your raw-audio export request is…Commented on ChatGPT Integration Connected but Not Retrieving Omi Memoriescan you mail me at aryan@basedhardware.comCommented on ChatGPT Integration Connected but Not Retrieving Omi MemoriesThanks for the detailed tests, Gilca. We’ve prepared a fix for the incorrect “No longer available” message; it hasn’t shipped yet. To investigate ChatGPT’s empty results, please email help@omi.me with your Omi User ID, one failed tool response and its approximate time/timezone. W…Commented on Transcription stoppedHi Andrea, we still need the details requested on October 23 to investigate. Please email help@omi.me with your device/app version, how you’re recording, and one failure time with any error or screenshot.Commented on Plan change fails with currency error: "price only supports usd, expected jpy" (iOS, Japan)We found the currency mismatch. Earlier JPY support (#20804) is on main but doesn’t fix plan changes; its deployment is unverified. Draft #23591 addresses the remaining flow and needs CI/review, merging, production billing checks, backend deployment and an app release. Please kee…Commented on transcript of speakers problem@Ali Sh, we haven’t heard back with the screenshots and conversation details needed to check the missing speakers and the 600-minute figure, so we’re closing this Featurebase post for now. If the problem is still happening, reply with those details and we’ll reopen it.Commented on TranscriptionWe asked 24 days ago for a few examples and your app/device details but haven’t heard back, so we’ll close this Featurebase post for now. If transcription is still inaccurate, reply with two or three words Omi misunderstood and your app version, and we’ll reopen it. General accur…Commented on New paid Subscription possibly overridden by a free fair use agent.We asked 21 days ago for the plan and restriction details but haven’t heard back, so we’ll close this Featurebase post for now. If it happens again, reply with a screenshot of Settings → Plan & Usage and the exact action being blocked, and we’ll reopen it. Please keep payment det…Commented on 修理をして欲しい修理・交換に必要な情報をお願いしてから24日間ご返信がないため、この投稿はいったんクローズします。まだサポートが必要な場合は、注文番号、端末モデル、具体的な症状、お住まいの国を非公開でお送りください。投稿を再開して、そこから対応を続けます。Commented on Username, devices & othersTom, não recebemos os dados solicitados há mais de uma semana, então vamos encerrar este post por enquanto. Isso não significa que os problemas foram resolvidos. Se ainda precisar de ajuda, responda em privado com os endereços antigo e atual da conta Google e o número do pedido d…Commented on Mac app randomly droppsThanks for reporting this. We asked for a fresh test and crash details 24 days ago but haven’t heard back, so we’ll close this post for now. If the Mac app closes again, reply here with your Omi app version, the approximate time, and the macOS crash report, and we’ll reopen it.Commented on Transcription stoppedHi Andrea, sorry transcription has stopped. We’re tracking this in #23384. Please email help@omi.me with your device and Omi app version, how you’re recording, and one failure time with any error or screenshot so we can identify the cause.Commented on TasksUpdate: #22841 has now merged, and its backend changes have been deployed. The mobile Tasks recovery and named Task Integrations entry are not yet in the current public iOS version, so there is nothing new you need to test today. We’ll post the exact app version once it is availa…Commented on After updating to firmware 3.0.21 my Omi CV1 stopped working completely. Problems: 1. No voice / 2-way conversation doesn't work 2. No transcription - nothing is recorded 3. Photos are not appearing in the app Device ID: 839FE8E1-4F16-013F-26FA-6E17F772F076 Email: arbat77@icloud.com Phone: iPhone Please help fix this ASAP. This started right after 3.0.21 update.Thanks — we’ve combined this duplicate with your more detailed Featurebase report, which remains open and is tracked in #20484. #22549 has now merged, but its public iOS release and the separate firmware and photo-sync investigation are still pending. We’re closing only this dupl…Commented on 3.0.21 BUG CONFIRMED OnDeviceApple Transcription error: RECOGNITION_ERROR Failed to access assets Device: 839FE8E1 iOS Happens on all transcription modes Screenshot of logs attachedUpdate: #22549 has now merged, and an internal iOS build containing the Apple speech recovery fix succeeded. It is not yet in the public App Store version, so please keep the app and its data intact and don’t reset the CV1 while recordings may be unsynced. The separate firmware w…Commented on Omi Won’t Work ProperlyThanks for bearing with this. #22197 has now merged, and iOS and Android internal builds containing the Wi‑Fi and transcription-settings fixes succeeded. We’re still verifying the public store version and rollout, so please don’t reinstall, clear app data, or reset the device yet…Commented on Mind map not workingUpdate: #22078 has now merged. The backend change is deployed, and iOS and Android internal builds containing the mobile fix succeeded. We’re still verifying the public store version and rollout, so please don’t spend time retrying yet. We’ll post the exact version to install and…Commented on TasksThe earlier task-saving fix (#12424) is deployed to the standard backend. Additional mobile, recovery and Task Integrations fixes are in #22841, which still needs merging, backend deployment and an app release. After release, please check that affected tasks remain after refreshi…Commented on Hi, I'm in unlimited but it still doesn't work as it should...Thomas, we’ve completed the proposed fix for older conversations remaining locked despite Unlimited in #22031. It hasn’t shipped yet it needs merging and backend deployment. Once deployed, please refresh, open the affected conversation, and confirm access remains after restarting…Commented on After updating to firmware 3.0.21 my Omi CV1 stopped working completely. Problems: 1. No voice / 2-way conversation doesn't work 2. No transcription - nothing is recorded 3. Photos are not appearing in the app Device ID: 839FE8E1-4F16-013F-26FA-6E17F772F076 Email: arbat77@icloud.com Phone: iPhone Please help fix this ASAP. This started right after 3.0.21 update.Apple speech improvements (#21474) shipped in iOS 1.0.564. Additional app recovery work (#22549) awaits CI, merging and iOS release. Related firmware work (#14156) still needs hardware validation, merging and release. Please privately share your app/iOS versions, one failed recor…Commented on 3.0.21 BUG CONFIRMED OnDeviceApple Transcription error: RECOGNITION_ERROR Failed to access assets Device: 839FE8E1 iOS Happens on all transcription modes Screenshot of logs attachedApple speech improvements (#21474) are already released in iOS 1.0.564. The additional recovery fix (#22549) still needs CI, merging and an iOS release; no backend deployment is needed. Related firmware work (#14156) still needs hardware validation, merging and release. Please up…Commented on Omi Won’t Work ProperlyThanks for bearing with this. Earlier Wi-Fi detection improvements (#21299) shipped in iOS 1.0.563. Additional connection and Deepgram-settings fixes are in #22197, awaiting merge and app release; no backend deployment is needed. After release, please update, save Omi as your tra…Commented on Mind map not workingThe onboarding error fix #20744 is on main and listed in the released iOS and Android updates. Additional empty Mind Map recovery fixes are in #22078, which still needs merging, backend deployment and app release. Once available, please update and confirm that saved memories or r…Commented on Apple Watch recording lost after 11 hours 6 minutesThe related iPhone memory fix #21072 is already released. Additional Watch recording/recovery protections in #22059 pass build and CI checks, but still need physical Watch testing, merging, backend deployment, and an iPhone/Watch app release. Once released, please update both app…Commented on I can’t switch from Cloud to Local modeHi Наталья, the switch fix in #18436 is now released. Please update to 1.0.564 without reinstalling, tap “Enable local storage,” and confirm it stays On after reopening. If it still fails, please share your installed version and a short screen recording. This enables phone audio…Commented on Repeating scriptsHi @Scott Meredith #20458 fixes one duplication cause and is already merged and released on iOS since 1.0.555. Additional deletion/refresh fixes are in #22054, which still needs merging and a mobile release. After that release, please update, delete a task and scroll, then reopen…Commented on Issue with recordings made directly in the Omi iPhone appThanks for confirming your earlier recordings now stay visible. The Process Now fix #21322 is now merged and deployed on the server; no app update is needed for it. Separate sync-status improvements in #21362 are merged, but their mobile release remains unverified. Please try one…Commented on Omi Daily Recaps not working since October 3 — synchronization issues and no solution from supportThanks for confirming, Justice we’re keeping this unresolved. Earlier server fixes are deployed, and #21362 is now merged into main, but its mobile/web release isn’t yet confirmed. Please share your phone platform, app version, timezone, last successful recap date and exact Offli…